The Design Tree
A Simple Strategy and Tool to Collaborate with Multiple Businesses
Let's face it, the customer experience you provide depends upon several factors beyond your control, like the variety of businesses that engage with your customers before and after you do.
Due to this reality, providing a seamless customer experience across all touchpoints seems impossible.
I want to share with you a new design thinking approach that would help you collaborate with multiple businesses to create one seamless customer experience and provide you with a platform to collaborate, design, build, and track your progress together.
More importantly, I want to invite you to a special design thinking workshop where you meet and collaborate, brainstorm, and design with all the businesses that make up your customer's unique journey. If your reading this message, our team has already reached out and is organizing all the parties that make up your customer's unique journey inviting them and you to a special collaboration workshop.
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To learn more about the design thinking strategy we use in our workshop.