
Won-Path
Design Lab : Organized by Jermaine True
Step 1
Collaborate with us to create a shared vision of our customer story…….
Click here to learn more…..Empathizing Persona
Collaborate with…… Won-Path Online White Board
Join us in investigating our customer story. Help us develop questions for a future customer interview…….
Collaborate with Won-Path White Board
Click here to learn more Interview for Empathy
Step 2.
Help us figure out what is critical based on our customer story…..
Click here to get started Won-Path White Board
Click here to learn more Critical Items
Step 3.
Step 4.
Analyze customer interviews and take notes……
Click here to learn more Validation Interview
Review customer interviews and take notes. Think about what may be critical to the customer. Think about critical functions and critical experiences that will aid the customer in solving their problem. Update notes from critical items diagram if necessary.